Help is a person.
Most answers are below. If yours isn’t, email us and someone on the team will reply.
Getting started
How do I save something?
Screenshots need nothing from you. To share something, pick Waggli in the share sheet and tap Save. A note is optional.
Does Waggli read all my photos?
No. Once you give it photo access, Waggli uploads each new screenshot on its own. It never takes your older photos, or anything that isn’t a screenshot. Turn off photo access in iPhone Settings any time to stop it. If iOS delays an upload, Waggli catches up when you next open the app.
How do I get the iPhone app?
Waggli is in a small closed alpha on iPhone right now. Join the waitlist on the early access page and we’ll write to you as places open up.
Will Waggli remind me to open my digest?
Not yet. For now, open the Digest tab and choose Weekly when you want to catch up. Waggli can notify you when a save is ready, and some saves offer Add to Calendar or a reminder.
Can I use Waggli on my computer?
Not yet. The alpha runs on iPhone, and your library lives in the app. A web library is being built, and it doesn’t have a date yet. Email us and we’ll tell you when it opens.
What can I save?
Anything you can screenshot or share: a place, a recipe, a gig, a thing to buy, an AI tool, a thread, a podcast, a job ad, a rental. Waggli works out what it is and looks up what you’d need to act on it.
Plans and limits
What does “looked up” mean?
Looking it up means researching a save on the web: the hours, the price, the link, whether it’s still current. Every save is kept. Waggli can read up to 200 screenshots a day, with a monthly limit of 1,500 on Free or 3,000 on Plus and Pro. The monthly allowance for saves looked up is 15 on Free, 40 on Plus and 100 on Pro.
What if I go over my plan?
Your saves stay in your library. When your allowance resets, Waggli starts with the oldest waiting save and works up to your daily limit. A top-up or an upgrade gives you more for the month. You can buy top-ups on Plus or Pro, and use a balance you already have on Free.
Waggli got something wrong. What now?
Check the source the save links to. Websites change and models make mistakes, so each save shows where its details came from. If Waggli couldn’t look a save up, the save says so and you can try again, and it isn’t counted. Tell us if it keeps happening.
Is it free?
Yes, during the alpha. Paid plans are planned and shown on the pricing page. We’ll tell you before anything changes.
Privacy and your account
Who can see my saves?
No other Waggli user. To look a save up, Anthropic reads it and we search the web for what’s in it. The hive only counts topics, like “ramen in Sydney”, never your images, notes or name.
How do I delete my account?
In the iPhone app, go to Settings and choose Delete Account. For the steps and a list of what stays, see Delete your account. To keep your account and remove your saves, open Data & Privacy in Waggli’s iPhone settings and choose Delete All Data.
What about screenshots of private things?
Every new screenshot is uploaded, and Anthropic reads it to look it up. No other Waggli user can see your library. You can delete any save. Anything on the screen goes with it, so think before you screenshot passwords, bank details or other people’s messages. What happens to your screenshots
How do I export my library?
In Waggli’s iPhone settings, open Data & Privacy and tap Export My Data. You get your saves, what Waggli found and your notes.
I forgot my password.
The iPhone app doesn’t have a password reset screen. Email hello@waggli.co from the address on your account and we’ll help you get back in.
Subscriptions
How do I cancel?
The alpha is free and web billing hasn’t started. If you have an Apple subscription, open iPhone Settings, tap your name, then choose Subscriptions and Waggli. After you cancel, you keep your plan until the end of the period you paid for.
How do I get a refund?
App Store purchases are refunded by Apple at reportaproblem.apple.com. For web purchases, email us. If Waggli didn’t do what we said, tell us and we’ll help.