Subscription terms
What you pay, when it renews, and how to stop it. No surprises.
Renews each month or year, until you cancel it.
Draft for legal review. A lawyer hasn’t checked this page yet, so it may change.
Right now Waggli is free while we test. The iPhone app is in a closed alpha, and nobody is charged. Alpha accounts get Pro’s limits. The plans below are planned. They don’t apply until we launch them, and we’ll tell you before anything changes.
The plans
| Plan | Free | Plus | Pro |
|---|---|---|---|
| Saves read (every save is kept) | Up to 200 screenshots a day, 1,500 a month | Up to 200 a day, 3,000 a month | Up to 200 a day, 3,000 a month |
| Saves looked up each month | 15 | 40 | 100 |
| Saves looked up each day | Up to 10 | Up to 25 | Up to 50 |
| Ask about your saves, each month | 30 | 200 | 400 |
| Monthly price | Free | US$9.99 / A$15.99 | US$19.99 / A$31.99 |
| Yearly price | Free | US$109.99 / A$174.99 | US$224.99 / A$359.99 |
Australian prices include GST. Prices in other countries are set by the App Store and shown before you pay. These are the planned prices.
Looked up means Waggli reads a save and researches it on the web: the hours, prices, links and whether it’s still current. A save of up to 10 screenshots counts as 1. A longer reel counts as 1 for each 10. “Go deeper” on a save counts as 3. If Waggli couldn’t look a save up, it isn’t counted.
When you use up your allowance, Waggli keeps your saves. The monthly allowance resets on the 1st at midnight UTC. Waiting saves can then be looked up, oldest first, up to the daily limit. If you reach that limit, the rest wait until at least the next midnight UTC.
Top-ups are sold on Plus and Pro only. A top-up adds 25 more saves looked up, for US$5.99 / A$9.99. They never expire. Waggli uses them after your monthly allowance, even if you later move to Free. Your plan’s daily limit applies to top-ups too.
Paying
- In the iPhone app: subscriptions and top-ups are paid through your Apple Account. Apple handles the payment.
- On the web: subscriptions and top-ups are paid through Stripe. Stripe handles the payment.
We never see your card details. A plan bought one way works on the iPhone and on the web.
Renewal
- Auto-renewal. Plus and Pro renew automatically at the end of each month or year, at the same price, unless you turn auto-renew off at least 24 hours before the current period ends.
- When you’re charged. Your Apple Account is charged for the renewal within the 24 hours before the current period ends.
- Price rises. If the price goes up, Apple tells you first and, where its rules require, asks you to agree.
- Unused allowance. The monthly allowance resets on the 1st and doesn’t carry over. Top-ups do.
Cancelling
- Bought in the iPhone app: cancel in your iPhone’s Settings > your name > Subscriptions > Waggli.
- Bought on the web: cancel in the web app’s Settings > Plan.
You keep your plan until the end of the period you’ve paid for, then move to Free. Your library stays exactly as it is. New saves are still kept, and 15 a month are looked up.
Deleting your account while a web plan is running ends the plan straight away, and it isn’t refunded. To keep using your plan until the end of the period you’ve paid for, cancel it first, and delete your account after that. Support can refund at its discretion.
Deleting the Waggli app or your Waggli account doesn’t cancel an Apple subscription. Cancel it in iPhone Settings as well. Apple manages and refunds those.
Changing plans
Upgrading from Plus to Pro takes effect straight away. The extra allowance is yours at once, and what’s left of your current period comes off the new price. Downgrading takes effect at your next renewal.
Restoring purchases
On a new iPhone, tap Restore purchases in Settings in the Waggli app to bring back a plan you bought through Apple.
Refunds
Nothing on this page limits your rights under the Australian Consumer Law. If Waggli doesn’t do what we said it would, contact us and we’ll help.
- App Store purchases: refunds are handled by Apple, at reportaproblem.apple.com.
- Web purchases: email hello@waggli.co. We look at each request and can refund at our discretion.
- Disputed payments: if you dispute a web payment with your bank, what it paid for ends straight away. You can subscribe again at any time.
- Payments flagged as likely fraud: if our payment provider flags a web payment as likely fraud, we refund it in full and end what it paid for.
Free trials
We don’t currently offer a free trial on paid plans. If we add one, this page will say how long it lasts and what it becomes when it ends, before you start it.